Updated Terms & Conditions

1. Nature of GD Educators

GD Educators acts as an education service facilitator and tuition agency connecting students/parents with suitable tutors. GD Educators may assist with tutor selection and verification, student requirement assessment, tutor-student matching, trial class coordination, fee collection, payment processing, communication, academic service coordination and tutor replacement where reasonably required.

GD Educators does not guarantee any specific academic result, marks, rank, admission, examination result or improvement in student performance.

2. Fee & Payment Structure

2.1 First Month Fee

• The first month's tuition fee shall be collected by GD Educators from the Client in advance before or at the commencement of tuition.
• GD Educators shall retain 50% of the first month's tuition fee as its service, onboarding, coordination and facilitation charge.
• The remaining 50% shall constitute the Tutor's payable fee, subject to the payment-release conditions below.

2.2 Tutor Payment Release – 20-Day Policy

The 20-day period begins from the actual commencement date of regular tuition. It does not begin from tutor registration, selection, assignment allocation, enquiry or any other earlier administrative date. A trial class is not treated as the start of regular tuition unless GD Educators expressly treats it as such.

2.3 Conditions for Release of Tutor Payment

Tutor payment may be processed only when:

1. The tuition has actually commenced.
2. The Tutor has provided the agreed services during the applicable period.
3. The Tutor has maintained satisfactory attendance and punctuality.
4. There is no unresolved complaint concerning the Tutor's conduct, attendance, teaching or service.
5. The Tutor has not violated GD Educators policies.
6. The Tutor has not collected any unauthorized payment directly from the Client.
7. There is no unresolved dispute concerning the tuition.
8. Required documentation and payment information have been correctly submitted.
9. The Tutor has complied with applicable GD Educators procedures.

Where a complaint, investigation, payment dispute, attendance issue, misconduct allegation or policy violation is under review, GD Educators may temporarily hold the relevant payment until the matter is reviewed and resolved.

2.4 Second Month Onward

• From the second month onward, GD Educators shall charge 10% commission/service charges on the applicable tuition fee.
• The remaining 90% shall be payable to the Tutor, subject to the applicable payment conditions and schedule.
• The Client must continue making payments through GD Educators unless otherwise authorized in writing.

2.5 No Direct Payment

Tutors must not request, accept, negotiate or collect tuition fees directly from the Client. All tuition payments must be routed through GD Educators unless GD Educators provides written authorization otherwise.

3. Client Payment Policy

3.1 Advance Payment

Tuition is confirmed only after the applicable fee has been received by GD Educators. Clients are required to make tuition payments according to the payment schedule communicated by GD Educators.

3.2 Ongoing Tuition

For continuing tuition, the applicable tuition fee must be paid before the next billing/tuition cycle begins.

3.3 Payment Delay

If the Client fails to make the required payment, GD Educators may suspend tuition classes, pause Tutor services, cancel the assignment, recover outstanding amounts and take appropriate action under the agreed terms. A delay of more than two scheduled classes may result in suspension of tuition unless otherwise approved by GD Educators.

4. Violation & Non-Circumvention Policy

GD Educators invests time, resources and operational effort in identifying, screening, matching, coordinating and connecting Tutors with Clients. Tutors and Clients are therefore strictly prohibited from bypassing GD Educators.

4.1 Bypass/Circumvention Includes

1. A Tutor directly accepting tuition fees from a Client introduced through GD Educators.
2. A Client directly paying a Tutor to avoid GD Educators' service charges or commission.
3. A Tutor asking or encouraging a Client to discontinue services through GD Educators and continue privately.
4. A Tutor and Client entering into a private tuition arrangement after being introduced through GD Educators.
5. Sharing personal payment details for the purpose of receiving tuition fees directly.
6. Negotiating or changing the tuition fee directly between Tutor and Client without authorization from GD Educators.
7. Continuing tuition privately after termination or completion of the GD Educators assignment in order to avoid GD Educators' applicable charges.
8. Using another person, family member, agency, account or payment method to indirectly circumvent GD Educators.
9. Providing or accepting another tuition assignment directly when the relationship originated through GD Educators.

These restrictions shall apply during the tuition relationship and for 12 months after termination or completion of the relevant tuition assignment.

GD Educators reserves the right to investigate suspected violations and take appropriate action. Any pending payment relating to a disputed or suspected violation may be placed on hold until the matter has been reviewed and resolved.

The penalty and recovery provisions shall be applied subject to applicable law and the specific circumstances of the violation.

5. Violation of GD Educators Policies

A Tutor may be considered in violation of these Terms if the Tutor:

• Provides false or misleading information during registration.
• Submits forged or fraudulent qualifications or documents.
• Misrepresents teaching experience or expertise.
• Remains absent without reasonable notice.
• Frequently arrives late for scheduled classes.
• Cancels classes without appropriate notice.
• Behaves disrespectfully toward students or parents.
• Uses inappropriate language or behaviour.
• Engages in harassment, discrimination, intimidation or misconduct.
• Shares confidential information about a student or family.
• Records or photographs students without appropriate permission.
• Attempts to collect unauthorized fees.
• Circumvents GD Educators.
• Provides tuition privately to an introduced Client in violation of these Terms.
• Makes false claims regarding GD Educators to Clients.
• Damages the reputation or business relationship of GD Educators through misconduct.
• Fails to follow reasonable operational instructions.
• Repeatedly receives substantiated complaints regarding teaching or professional conduct.
• Provides services materially different from those agreed with the Client or GD Educators.

Depending on the seriousness of the violation, GD Educators may issue a warning, suspend assignments, remove the Tutor from an assignment, withhold disputed payments pending investigation, terminate the Tutor's association or take legal action where appropriate.

6. Trial Class Policy

Where applicable, GD Educators may arrange a trial class before confirmation of regular tuition. A trial class may be paid or unpaid depending on the arrangement communicated to the Client and Tutor. A trial class does not automatically guarantee continuation of the Tutor's assignment. GD Educators may change or replace the Tutor based on student requirements, compatibility, feedback, availability or other operational considerations.

7. Cancellation & Notice Policy

Client Cancellation

• The Client should provide at least 15 days' notice for cancellation of ongoing tuition unless otherwise agreed.
• Where the Client terminates without the required notice, applicable charges may be payable.
• Any applicable company/service charges already incurred may remain non-refundable.

Tutor Cancellation

• A Tutor who wishes to discontinue an ongoing tuition should provide at least 15 days' notice, except in genuine emergency circumstances.
• Failure to provide reasonable notice may result in removal from future assignments and may affect processing of pending amounts relating to unresolved obligations.

8. Attendance & Leave Policy

Tutors are expected to follow the agreed tuition schedule and provide reasonable advance notice for planned leave. Repeated absence, unexplained absence, frequent rescheduling or habitual lateness may result in student/parent complaint, adjustment or discontinuation of the assignment, Tutor replacement, suspension from future assignments or other appropriate action.

Where a Tutor is unavailable for an extended period, GD Educators may arrange a replacement Tutor.

9. Student Absence

If a student is absent without appropriate notice, the applicable tuition policy communicated by GD Educators shall apply. Where a Client repeatedly cancels or remains absent while expecting the Tutor to remain available, GD Educators may review continuation of the assignment and applicable fee arrangements.

10. Professional Conduct

Tutors must maintain professional behaviour at all times. Tutors must be punctual, communicate respectfully, maintain appropriate professional boundaries, focus on teaching during scheduled tuition hours, protect student privacy and follow reasonable safety and conduct requirements. Any serious misconduct may result in immediate termination.

11. Student Safety & Appropriate Conduct

GD Educators expects all Tutors to maintain appropriate professional boundaries with students. Any allegation involving harassment, inappropriate conduct, abuse, intimidation, exploitation or other serious misconduct may result in immediate suspension from assignments while the matter is reviewed. Where appropriate, GD Educators may cooperate with parents, authorities or other relevant parties.

12. Confidentiality

Tutors must keep confidential all information relating to students, parents, addresses, phone numbers, academic records, examination information, family information, tuition arrangements, GD Educators' internal processes, pricing and commercial information. Such information must not be disclosed to third parties without appropriate authorization, except where legally required.

13. Document & Information Verification

GD Educators may request educational qualifications, identity documents, address information, experience details, references, teaching certifications and other documents reasonably required for verification. Providing false, forged, misleading or incomplete information may result in immediate termination and further action where appropriate.

14. Refund Policy

Once tuition has been confirmed and services have commenced, payments made to GD Educators are generally non-refundable except where GD Educators determines otherwise or where required by applicable law. Any refund, adjustment, replacement or credit shall be subject to the specific circumstances and applicable GD Educators policy.

15. No Guarantee of Academic Results

GD Educators and its Tutors provide educational services but cannot guarantee specific marks, examination ranks, admission into a particular institution, scholarship outcomes, examination success or guaranteed academic improvement.

16. Intellectual Property

Any proprietary teaching material, training material, systems, templates, forms, processes, documents, videos, assessments or other intellectual property provided by GD Educators shall remain the property of GD Educators or its respective owner. Such materials must not be copied, resold, distributed or commercially exploited without permission.

17. Termination

GD Educators may terminate or suspend a Tutor's association where there is policy violation, misconduct, repeated complaints, poor attendance, unauthorized direct payment, circumvention, false information, breach of confidentiality, serious professional misconduct or any other material breach of these Terms.

Termination does not automatically remove obligations that arose before termination, including payment, confidentiality, non-circumvention or recovery obligations.

18. Limitation of Liability

GD Educators acts as a facilitator and coordinator of tuition services. To the extent permitted by applicable law, GD Educators shall not be responsible for indirect, incidental, consequential or personal losses arising from disputes between Tutors, Clients, students or other parties. Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

19. Modification of Terms

GD Educators may modify these Terms from time to time to reflect changes in its services, processes, business requirements or applicable law. Updated Terms may be published through the GD Educators website or otherwise communicated to relevant parties.

20. Governing Law & Jurisdiction

These Terms shall be governed by the applicable laws of India. Subject to applicable law, disputes may be subject to the jurisdiction of the competent courts having jurisdiction over Chandigarh, India.

21. Acceptance

By submitting a Tutor Registration Form, accepting a tuition assignment, attending a trial class, commencing tuition or continuing to provide services through GD Educators, the Tutor acknowledges that they have read, understood and agreed to these Terms & Conditions.

The Tutor confirms that all information submitted to GD Educators is true and accurate to the best of their knowledge.